What is the return policy?
•All custom and intimate item sales are final unless there is proof of defect on my end. This is subject to my approval . Please contact us directly at firstname.lastname@example.org to address your concerns.
What are the shipping options?
* We currently ship via USPS Priority Mail or First Class Mail. We offer US and International shipping at this time.
What are the international taxes, duties, etc. that I have to pay?
* Please contact us on our Contact Us page with any concerns as this is differs case by case.
When will I receive my order?
* You will be updated via the email you provided during checkout . Please allow 2-7 business days to process and ship your order. Allow an additional 2-7 business days for all Custom orders. We ship out on Tuesdays and Fridays
What do I do if I never received my order?
* Please contact us on our Contact Us page
What do I do if I received a defective order?
* If your order is defective , please use the Contact Us page to address your concerns.
How do I make changes to an order I’ve already placed?
You have up to 12 hours to make any changes to your order before it is fulfilled.
Where are you located?
* We are currently located in the heart of Miami,FL.
How do I make sure I order the right size?
* Please refer to our sizing charts listed with the product you are looking to purchase.
How do I contact your company if my question isn’t answered here?
* Contact us using our Contact Us page !